You will learn about a range of topics, including: Our aim is to equip you with the knowledge and skills to enable you to design content that’s clear, user-centred and accessible to all – content that gives your users the information they need quickly and allows them to reach their goals. Status Registered Registration date 5 November 2019 Renewal date 5 November 2024. A little known fact about designers is that they are herd animals. Sign up now for ‘Introduction to Content Design’ on FutureLearn. Founder Sarah Winters (was Richards) defined the term ‘content design’ in the early days of GOV.UK, where she led the award-winning content team in the design of the UK government website. Head of Content Design - GDS, GOV, NHS Experience Sanderson Recruitment Plc London, England, United Kingdom 14 hours ago Be among the first 25 applicants. Comment by Organisations: Education and Skills Funding Agency. Thanks to Padma, we are now certified in content design and agile content production. It'd be good is this remained as a free resource. If you’re new (or new-ish) to content design, this course will give you a solid grounding. We apply user-centred techniques to create interfaces, written content and publishing strategies that work. I’d definitely recommend it. does not meet the Web Content Accessibility Guidelines (WCAG 2.1 level AA) accessibility standard; This framework will remain available in case you’re currently using it. The GCSE subject content sets out the knowledge, understanding and skills common to all GCSE specifications in a given subject. Thanks, Comment by Which frontend assets do I need for my project? Refer to the plain language section of 18F’s Content Guide for general guidance, lists of words to avoid, and links to plain-language resources. Content Design: an expanding discipline by Joanna Goodwin . Can I just clarify the length of this course, as I have not completed a GDS course before. Meeting the needs of your users through research, analytics and content design best practice. Written by the GOV.UK team. I'll sign up next week. The course made them more memorable and relatable through examples that put them into everyday context. Here are just a few and why they’re not true. Build a service consistent with the user experience of the rest of GOV.UK including using the design patterns and style guide.. Apply on company website Save. posted on Comment by New regulations mean public sector bodies have a legal duty to make websites and apps accessible. You will have free access to the course for 6 weeks – the 4 weeks the course goes on for and 2 weeks after that. Content Community team We communicate regularly through Slack and a Google Group. You also do not need any specialist software. Remember: be consistent not uniform. Read the blog post to find out how we designed gov.uk/coronavirus. The part of the course that focused on accessibility reminded me that ageing and infirmity are not things that happen to other people. The 4-week course starts on 18 May. 1. You can certainly apply the principles we teach on the course to any type of content, including print. The course materials include video lessons, articles, quizzes and discussions with other learners. But first, some background. More about the way we work We’re a small team supporting a growing profession across the country. The ‘Introduction to Content Design’ course’s mixture of tasks, quizzes, videos and questions to prompt discussion meant that working through the activities didn’t feel like a drag. Feedback; Design number 6075657. Another thing I really liked was interacting with other people. The course contains audio and video clips so you will need to be able to play those on your computer. In the Department for Education’s (DfE) digital, data and technology team (DDaT), we’ve identified a need for simpler guidance on internal buying (‘procurement’) processes. The Content Community team at the Government Digital Service (GDS) is launching an ‘Introduction to Content Design’ course on the social learning platform FutureLearn. You can imagine the impact we can have by delivering an online course that can be taken by thousands of learners at the same time is much bigger than what we could do in person, delivering the training to individual teams. According to the Office for National Statistics, in 2019 there were just under 5 million adults in the UK (7.5% of the adult population) who had never used the internet, or hadn’t used it in the past 3 months. ‘Perceivable, operable, understandable and robust’ are the high-level principles that describe accessibility. FutureLearn, where the course is hosted, is a social learning platform. Comment by Steps to take. Find out how your organisation is impacted at GOV.UK/accessibility-regulations. We have lots of experience in the UK government of building a design community. Thanks for your reply - are there any plans to make this course available later in the year? We want users to experience a government that is more proactive and tailored to their needs, and we think accounts could help us do that. How many non-digital users do you think there are in the UK? GOV.UK Elements: is no longer maintained; will only be updated for major bug fixes and security patches; does not meet the Web Content Accessibility Guidelines (WCAG 2.1 level AA) accessibility standard; This framework will remain available in case you’re currently using it. I figured that having content design principles and practice presented in a fresh way would enhance my knowledge and understanding of the discipline, it was a chance to find out about the aspects of content design that aren’t part of my current role, online, so there’s no travelling involved, mental health problems or learning difficulties that mean they can’t use a digital service. This guide provides a brief overview of how to install, configure and integrate the form builder with your project. It recognises the need for a shift in government from push publishing (where government “pushes” out information based on its needs) to pull publishing (where government publishes the … Together with the assessment objectives it provides the framework within which awarding organisations create the detail Have I heard of the trainers, and do they sound like they know what they’re talking about? Universal Credit is a benefit to support people who are on a low income or out of work. Support links. Categories: Content design, Data, design, User experience, user-research In December 2019, the Intellectual Property Office (IPO) in Newport hosted an amazing week of service design … Yes – we are planning another run in the autumn, most likely in September. Feedback; Enter a design number, for example 8001000 or an owner's name Search. If you upgrade to the paid version of FutureLearn, you will have unlimited access to the course, but this is not required. Search for: Content design How the Apprenticeship Service has been creating a culture of design crits. The 4-week course starts on 18 May. Check the GOV.UK A to Z style guide and GOV.UK content design guide for any points of style that you do not find here. Is it going to tell me what I need to know - methods I can use or concrete actions I can take that will help me do my job better? Public sector organisations have a legal duty to make websites accessible. Every project and design process is different. Content Community team I’d never heard of browser prototyping (a quick way to tweak an existing website or prototype) until I did the course. Writing for GOV.UK - Content design: planning, writing and managing content - Guidance - GOV.UK. The Universal Credit portal on GOV.UK. Comment by GOV.UK Elements has now been replaced by the GOV.UK Design System. We’ve also been working with Padma Gillen - another ex-GOV.UK head of content design. 9. Save job. You’ll get updates to the page template when we update GOV.UK Frontend. Planning and managing digital content to meet the needs the public has of government. posted on Content Design, Content Designer, coronavirus Jim Smith is a DWP content designer - find out how his team have been working on vital GOV.UK content for citizens during the COVID-19 period. The 4-week ‘Introduction to Content Design’ online course starts on 18 May and you can register now. Here are the main things l took from the course. Content Design London – universal content skills you can implement from day 1 by Holly Jones . We blogged about it recently, and it’s a big part of the GOV.UK strategy for the future. Looks like a great course and I've shared with colleagues. Comment by We’ve made regular iterations since then, and the principles themselves remain as central to our work as they did when they were first created. GOV.UK Blog ESFA Digital. But it’s also useful to develop connections, exchange ideas, and learn how other content designers work, what their priorities are and how their organisations and teams are structured. the UK. Karwai is part of an accessibility group at Home Office Digital, leading on autism.Together with the team, she’s created these dos and don’ts posters as a way of approaching accessibility from a design perspective. on 07 May 2020. The 4 hours of study means that it will take you approximately 4 hours each week to go through the course materials. a little somewhat confident very confident; being able to explain what content design is: being able to explain what content design is a little: being able to explain what content design is somewhat GOV.UK Blog Home Office Digital, Data and Technology ... Search for: The benefits of pair designing. This time, it will be an open course, which means there will be no limit on the number of spaces. https://insidegovuk.blog.gov.uk/2020/05/07/six-lessons-from-gdss-introduction-to-content-design-course/. Interaction between learners is built into the platform’s functionality. GOV.UK Elements has now been replaced by the GOV.UK Design System. They come to our websites … In terms of user research, there is already a good amount of content focusing on user research in this course. Earlier this year, we did our first public run of the ‘Introduction to content design’ course hosted on FutureLearn, and we had more than 11,000 learners sign up.This month, we’re doing a second run of the course and you can register now for the 21 September start. It builds on the GOV.UK Design System and includes components specific to Digital Land. Service and product owners for central government’s website, Find out how your public sector organisation is impacted at, Dawn Kofie - Content designer, Scottish Government, Find out more about who the course is for and what it covers, just under 5 million adults in the UK (7.5% of the adult population) who had never used the internet, Sign up now for ‘Introduction to Content Design’ on FutureLearn, How we designed the GOV.UK accounts trial, Mapping the “Start a Business” journey on GOV.UK, Using accounts to personalise the user experience on GOV.UK, Deputy Director job opportunities with GOV.UK at the Government Digital Service. GOV.UK service and product owners need to upload an accessibility page and publishers need to upload an accessible documents policy. We’ve just launched our first trial of a GOV.UK account. GOV.UK exemption criteria and campaigns approach * Exemption criteria for government publishing outside of GOV.UK. Find out how your organisation is impacted at, GOV.UK service and product owners need to upload an, Driving better outcomes through continuous support, Podcast: GOV.UK’s initial response to coronavirus, https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps, The Document Checking Service: trialling online passport validity checks. The 4 … We want to serve the entire community and we want to be able to respond quickly as learning needs evolve. Anne Turner Related content and links Inside GOV.UK. Accessibility is certainly a popular topic right now. Participants were able to add discussion points and respond to comments throughout the course. GOV.UK standards and guidelines are discussed by our Operations Review group, and signed off by our cross-departmental steering board. Next month, we’re launching the second iteration of the course. Trisha is the Head of Content at GDS. posted on The course is designed especially for people who are relatively new to content design, and you do not need to be familiar with any software or tools to attend and benefit from it. Our staff blog about themselves and their work, Companies House services and the information we hold on the register. The 4-week ‘Introduction to Content Design’ online course starts on 18 May and, what makes good content, what skills you need as a content designer, user needs, user research techniques, prototyping, testing and evaluating the success of your content, Getting learners involved also allows us to get useful insights into what their needs are, what their strengths are and how else we can support them – either with future iterations of this course or with, other learning products and programmes our team builds, the work we’re doing to develop a new learning approach for the content design profession. GOVUK components. Thanks, Anne, Comment by 10. The content for art and design GCSEs Introduction 1. Hearing others’ perspectives and ideas as you’re working through the course means you’re not locked in your own learning bubble. on 24 April 2020, Thanks for this opportunity. The team was tasked with turning over four hundred diverse and complicated government websites into a single site focused on user needs. Find out more about Companies House. A design process could be anything: it might begin with sketching on paper, or mocking up using graphics software (such as Sketch or Illustrator), or downloading a GOV.UK page to edit the content … 19 October 2020. However, many of the skills we expect our learners to develop will be transferable. does not meet the Web Content Accessibility Guidelines (WCAG 2.1 level AA) accessibility standard; This framework will remain available in case you’re currently using it. We recommend that you spend approximately 4 hours studying each week. The GOV.UK coronavirus page went from concept to publication in 4.5 days. Content Design Lead at GOV.UK Government Digital Service. … How long will this course stay active for? Daniel Lowry Sign up now for ‘Introduction to Content Design’ on FutureLearn. The 4-week course starts on 18 May and you can sign up now. So a lot of what’s on the course wasn’t new to me -  it was more of a welcome refresher. GOV.UK has set the standard for what public sector digital services can and should be. The pilot only included 100 learners so we’re expecting even more feedback and comments this time round. posted on Comment by We want to bring a group of international government designers together to talk about these issues, and more. Deaths by suicide amongst mental health patients. posted on Anne, Comment by gov.uk (styled on the site as GOV.UK) is a United Kingdom public sector information website, created by the Government Digital Service to provide a single point of access to HM Government services. on 29 April 2020. These patterns have been designed for citizen and business content on GOV.UK. Content design is about words This is a popular one. We first published the Government Design Principles in 2012. Our work continues – we will keep learning, iterating and creating new opportunities to equip content designers with the skills and knowledge they need. For example, you will learn about using plain English, identifying your users’ needs, and accessibility. on 29 April 2020. Find out how your public sector organisation is impacted at GOV.UK/accessibility-regulations. However, I produce lots of leaflets, reading promotions and competitions and I think the plain English part of the course would be particularly beneficial to my role. We first published the Government Design Principles in 2012. More than 500 people applied for the pilot last year, which showed us there is demand and need for more training in content design skills. Content design is a discipline set up by the Government Digital Service (GDS). approximately 16 hours) to complete? https://gds.blog.gov.uk/2020/04/15/were-launching-an-online-introduction-to-content-design-course/. Content design. Having said that, we are collecting our learners’ feedback and reviewing the needs of the content community regularly. Things like progress indicators, dates-of-birth, address fields and form structure. Examples of other types of… This example shows the minimum required for a GOV.UK page. Point 13 in the Digital by Default Service Standard says:. So it was good to have to reflect on what else it’d be useful to learn. ; As you’re writing, consider the tech literacy level of your target audience. If you’re using Nunjucks you can get this page template by installing GOV.UK Frontend. Although I have access to IT, I have very limited access to online resources, so I wouldn’t be designing any websites or anything. Define technical terms that may be unfamiliar, and use a product or service’s full name before using its acronym or abbreviation. The dos and don’ts of designing for accessibility are general guidelines, best design practices for making services accessible in government. 16 October 2020. The site launched as a beta on 31 January 2012, following on from the Alphagov project. Public sector organisations have a legal duty to make websites accessible. We’re constantly reviewing our users’ learning needs to see what courses we can offer next. Do you think I would find the course useful? Managing multi-discipline user experience team tasked with rationalizing the government web estate. Getting your first job as a content designer - part 1 by Sally Schafer . Planning content Find out how to decide if something is suitable for GOV.UK, what the content lifecycle is and why accessibility must be planned for. I wanted to talk more about where we are now that we’ve completed discovery.. Matt 0:05 Skip to 0 minutes and 5 seconds Jason: This is An Introduction to Content Design so it’s quite a broad course. There are an estimated 589,000 people who are dependent on alcohol in England and about a quarter of them are likely to be receiving mental health medication; mostly for anxiety and depression, but also for sleep problems, psychosis and bipolar disorder.. If that sounds like you, you can sign up for the course to develop the skills you need to do the content design part of your role. The website utilises a modified digital version of the Transport typeface called New Transport. Content manager, transactions and convergence Directgov. Ciaran Murdoch In the meantime, you can find a lot of guidance on accessibility on GOV.UK: https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps. To help your service meet accessibility requirements, you should use the GOV.UK Design System. on 21 April 2020. Government Design Principles 1 and 2: Start with users needs, and do less. Words are one way to present complicated content, but they’re not the only way. Need to search in a different way, for example, by class? GDS isn’t prescriptive about what you use to validate design ideas. Do keep an eye on the @GDSTeam Twitter account as we will be announcing the dates there. posted on Government services should be consistent, so users don't have to learn a new interface every time. Comment by Many pages are misunderstood, criticised for … The former head of content at GOV.UK, Sarah Richards, wrote the book on content design- essential reading in our office. Save this job with your existing LinkedIn profile, or create a new one. The Content Community team at the Government Digital Service (GDS) is launching an ‘Introduction to Content Design’ course on the social learning platform FutureLearn. Hire content designers with the right skills and experience to create content for GOV.UK or a digital service. Last year, we piloted an ‘Introduction to Content Design’ course on FutureLearn with 100 learners from across government and the public sector. GOV.UK Find a registered design. Comment by posted on on 16 May 2020. Last year, we piloted an ‘Introduction to Content Design’ course on. The ‘Introduction to Content Design’ course is for new content designers or those who work in other roles that involve content design. Sharing ideas about the different ways and places there are to gain that knowledge - online and offline - was also helpful. Content Community team on 21 May 2020. If you don’t know who that is, get in touch with our content community training team at: gov.uk-training@digital.cabinet-office.gov.uk. with 100 learners from across government and the public sector. Brilliant! Or when it says 4 hours of study, does this mean that the course actually takes approximately 4 hours study for 4 weeks (i.e. We’re hoping to get even more insights with this iteration of the course. Service and product owners for central government’s website, GOV.UK, need to upload an accessibility page and publishers need to upload an accessible documents policy. Keep an eye on the GDS blog and Twitter account to keep up to date. GOV.UK content design patterns - Google Docs Some pointers on small niggly things that aren’t big enough to go in the style guide. It’s easy for training to slide down to the bottom of your to-do list. Content Data is for everyone responsible for content on GOV.UK. Content design, GOV.UK We’re looking at new content models and strategies to support the ways in which GOV.UK is developing to meet changing user … After that, only learners who upgrade will have access to it. Written by the GOV.UK team. GOV.UK Elements: is no longer maintained; will only be updated for major bug fixes and security patches; does not meet the Web Content Accessibility Guidelines (WCAG 2.1 level AA) accessibility standard; This framework will remain available in case you’re currently using it. This part of the course also highlighted that not all impairments are permanent - they can also be temporary (for example, a broken arm) or the result of being in a particular situation (such as background noise making it difficult to hear). Content Community team I'll give it a go. A blog about running and improving the GOV.UK website, for people who create or manage content on the site, frequent users and anyone else who is interested. Karwai Pun is an interaction designer currently working on Service Optimisation to make existing and new services better for our users. View the GOV.UK design … Getting real content into the product earlier makes it easier to get user feedback on the language used to test any assumptions. Sign up now for ‘Introduction to Content Design’ on FutureLearn. GOV.UK design patterns. You can migrate to the Design System from GOV.UK Elements. We also invite guest bloggers who have an interest in UK companies and business advice. A content designer works on the end-to-end journey of a service to help users complete their goal and government deliver a policy intent. You will be expected to: 1. make sure appropriate content is shown to a user in the right place and in the best format 2. start from discovery and work closely with user researchers, service designers and interactio… Saved by UK … You can migrate to the Design System from GOV.UK Elements. posted on In light of the chat we had with our accessibility expert Josh Marshall a few weeks ago, how does good content design result in better communication between government and citizens? Learning online does not mean learning by yourself. But they are not all terms that we’d use in conversations outside of work. I am not a content designer but I am responsible for social media posts for my work place. Is it going to be worth the time out of the office? The course is free to attend so you can always sign up and follow the first week to see if it’s relevant to your particular role. We also want to make sure we’re using our time wisely. In the cross-government content community, we’ve been talking a lot about the crucial part content plays in coherent services. You can find the latest events and training dates in the Service Manual.. Is it just for 6 weeks after 18 May? 7 October 2020. The User-Centred Design Community provides a structure for designers, content designers and user researchers across government to learn from each other, collaborate and share best practice. For example, you may be working in communications and doing content design as part of your role, alongside other things. BPDTS’s Emily Wilkinson, Interaction Designer, and Colin Jones, Content Designer, discuss their experience working together, offering 6 tips on how to deliver brilliant work in a fast-paced environment – without pulling each other’s hair out. In this short interview, Sarah summarises what content design is all about, what its job is, and how it's used on GOV.UK. on 16 April 2020. GOV.UK Find a registered design. Posted by: Tom Harrop, Posted on: 12 February 2016 - Categories: Content, Design. Cross-government events and training in the User-Centred Design Community. In the past, I’ve felt like training isn’t ‘real’ training unless you’re sitting in a room with a bunch of peers, a PowerPoint presentation and a trainer. Skip to main content. Posted by: Markland Starkie, GOV.UK Head of Content, Posted on: 5 November 2020 - Categories: Content design, GOV.UK Over the past year we’ve been writing about the ways in which GOV.UK will develop, in order to continue meeting user needs, as expectations around how and where to receive information evolve. Content is too often seen as the last step before a new product is deployed, and it can then be too too late to change the design. The course is free so you can enroll and see whether it meets your needs. posted on Here’s a breakdown of the things Dawn took away from the course, in her own words: There are a few boxes a training course has to tick before I consider attending it: GDS’s online ‘Introduction to Content Design’ course ticked all of them. There are lots of assumptions, misconceptions and myths about content design that just won’t die. The course’s discussion points were perfect for this. posted on Our aim is to build learning experiences that are scalable and adaptable. It’ll be a first for me, would I need to be very techie, have knowledge of design software tools, and do I need specialist software for the course. Feedback; Enter a design number, for example 8001000 or an owner's name Search. Find out more about who the course is for and what it covers. Comment by We’ve made regular iterations since then, and the principles themselves remain as central to our work as they did when they were first created. To do this and to manage an ongoing claim, means interacting with a lot of content. Dawn Kofie, a content designer working for Scottish Government, attended the course pilot, which we ran last year with a group of 100 learners from across government and the public sector. Getting learners involved also allows us to get useful insights into what their needs are, what their strengths are and how else we can support them – either with future iterations of this course or with other learning products and programmes our team builds. Content strategy. View the GOV.UK elements. Default. Thank you for your comment and for sharing the link with your colleagues. Today. on 21 April 2020. on 15 April 2020. Starting in 2010, she created and led the www.gov.uk content design team for the Government Digital Service. Skip to main content. Thank you for your comment. as you can imagine, a lot of potential course attendees are working flat-out on Covid-19 related work at the minute. Since we launched the tool on 30 April 2019, 550 users from almost half of all organisations who publish to GOV.UK have used it to view data about their content. Guidance on content archiving and updating. The United Kingdom’s Gov.UK, is praised widely for the simplicity of its design, the clarity of its content, its search engine optimization strategies, the agility of its entrepreneurial team, and its consolidation of hundreds of government websites. Olubunmi Fatungase And it was something I read up on after the course finished. The result was a stunning work of content design held up as an example of the discipline’s potential. In the decade since, we’ve worked with large and small organisations across the private and public … How is this course delivered? That makes for a much more interesting and fulfilling learning experience. We’re not delivering this training in person. on 21 May 2020, Hi, Some pointers on small niggly things that aren’t big enough to go in the style guide.
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